Contact Us

We are here to help. Whether you have a question about an order, need help choosing the perfect piece, or want to learn more about our jewelry, the Bijoro team is happy to assist you.

Get in Touch

Bijoro

100 Crescent Ct. Suite 700
Dallas, Texas 75201

Email: support@bijoro.com
Phone: (888) 707-8988

Response Times

Email inquiries: You can expect a response within 24 hours during business days. Messages received over the weekend or on holidays will be answered on the next business day.

Phone support: Available Monday through Friday, 9:00 AM to 6:00 PM EST. If you reach our voicemail, please leave a message and we will return your call within one business day.

How We Can Help

Our team is available to assist with order status and tracking, product questions including materials, sizing, and gemstone details, returns, exchanges, and refund inquiries, warranty and repair requests, and general questions about Bijoro.